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  • Overview
  • Proxy Knowledge Guide
    • Getting Started
      • Points redemption tutorial
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      • How to perform client IP detection
      • How to add a process proxy to Google Chrome
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    • Payment Guide
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      • Fingerprint browser
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    • IP Extraction
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      • Fingerprint browser
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        • MuLogin
        • MaskFog
        • Dolphin{anty}
        • BitBrowser
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        • IDENTORY
        • Antbrowser
        • Surfinite
        • OctoBrowser
        • IndigoBrowser
        • Sessionbox
        • HideMyAcc
        • Hidemium
        • ixBrowser
        • Antik
        • MoreLogin
        • VMLogin
        • MBbrowser
        • Genlogin
        • XLogin
        • Incogniton
        • Ghost browser
        • YunLogin
        • Lalicat
      • Browser
        • Brave
        • Google Chrome
        • Waterfox
        • Maxthon
        • M9IE browser
        • Asterip
        • Yandex browser
        • MASQ browser
        • Hydraproxy
        • Opera GX
        • Tor Browser
        • Vivaldi
        • Microsoft Edge proxy settings
      • Simulator
        • LDPlayer
        • NoxPlayer
      • Proxy Manager
        • Shadowrocket
          • Client extracts IP
          • Account and password extraction IP
        • Postern
        • Proxifier
      • Operating System Settings
        • Linux
        • Macos
        • Windows
    • Renewal
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    • IP Extraction
    • Integration Tutorial
      • Fingerprint browser
        • Adspower
        • Nstbrowser
        • Gologin
        • ClonBrowser
        • Hubstudio
        • MuLogin
        • MaskFog
        • Dolphin{anty}
        • BitBrowser
        • Nestbrowser
        • IDENTORY
        • Antbrowser
        • Surfinite
        • OctoBrowser
        • IndigoBrowser
        • Sessionbox
        • HideMyAcc
        • Hidemium
        • ixBrowser
        • Antik
        • MoreLogin
        • VMLogin
        • MBbrowser
        • Genlogin
        • XLogin
        • Incogniton
        • Ghost browser
        • YunLogin
        • Lalicat
      • Browser
        • Brave
        • Google Chrome
        • Waterfox
        • Maxthon
        • M9IE browser
        • Asterip
        • Yandex browser
        • MASQ browser
        • Hydraproxy
        • Opera GX
        • Tor Browser
        • Vivaldi
        • Microsoft Edge proxy settings
      • Simulator
        • LDPlayer
        • NoxPlayer
      • Proxy Manager
        • Shadowrocket
        • Postern
        • Proxifier
      • Operating System Settings
        • Linux
        • Macos
        • Windows
  • Resdential Proxy{Traffic Plan}
    • Session Types
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    • Endpoint generator
      • User & Pass auth
      • Whitelist Usage Tutorial
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    • Country/Region
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      • Dolphin{anty}
      • DIcloak
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      • ClonBrowser
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  • Data Center Proxy
    • Endpoint Generator
      • Tutorial on how to extract whitelist data
      • Tutorial on how to use account and password authentication
    • Country/Region
  • Unlimited Traffic Proxy
    • Endpoint Generator
      • API Extraction
      • Tutorial on how to use account and password authentication
    • Country/Region
  • Integration Tutorial
    • Genlogin
    • Lalicat
    • YunLogin
    • Undetectable
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    • Morelogin
    • Antik
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    • Firefox
  • Free Tools
    • PIA Client
      • How to extract IP using client
      • Download
    • Group Control APP
      • User Tutorial
      • How to download Mobile Group Control
  • Troubleshooting
    • Trouble Shooting
      • How to find file information in the PlA client
      • PIA client line issues
      • Google Authenticator Tutorial
      • Tutorial on testing static IP proxy connection failure
      • Dynamic proxy IP cannot connect
      • Reasons for non-receipt of payment
      • Client cannot connect to server
      • IP network speed problem
      • Incorrect IP detection location
      • How to solve login problems
  • Common Problem
    • Buy problem
      • Why has my service been stopped?
      • How does PIA S5 Proxy charge?
      • Where can I get the invoice after purchase?
      • How long does it take for the IP balance in my account to expire?
      • What to do if I bought the wrong package?
      • How long does it take to receive my proxy balance or activate my account?
      • What if I paid the wrong account?
      • What does a residential proxy do?
      • What should I do if GB/IP has not been credited to my account after I have completed my cryptocurren
      • What payment methods do you accept?
      • Can I get a refund?
      • After my referred client pays on your site, will the IPs be immediately credited to my balance?
      • Do you offer a trial?
    • Product Issues
      • Can I use the proxy in any browser?
      • What is the difference between static IP and dynamic IP?
      • The difference between socks5 proxy and long-term ISP.
      • How often do you update your proxy?
      • How many threads/connections can your proxy use simultaneously?
      • Can PIA products search for IP addresses by postal code?
      • Why is your IP fraud score so high?
      • What types of IP does pias5Proxy provide?
      • Does PIA product support use in simulators?
      • Can I turn off Google Authenticator?
      • How to detect local IP address?
      • Do you support account and password mode
      • Can I share a PIA account with a friend?
      • How to change password
      • How to change email address
      • Does the client support Windows 7 system?
      • Do you support UDP protocol?
      • Where can I check the IP after purchasing it?
      • How to use socks5 proxies?
      • How long is a dynamic IP valid?
      • Can I only buy proxies from certain countries?
      • What is the use of residential proxies?
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  1. Troubleshooting
  2. Trouble Shooting

IP network speed problem

The speed of proxy IP is affected by many factors, including network environment, location of proxy server and server load. The following is a detailed analysis of these factors:

Network stability

The stability of the user's network environment directly affects the use effect of proxy IP. If the network environment is unstable, disconnection, delay and other problems often occur.

Even if a proxy IP is used, it is difficult to ensure stable access speed. Therefore, users need to improve their network environment to increase the proxy speed

Bandwidth limitation

The bandwidth size of the user's local network is also an important factor affecting the speed of proxy IP. If the bandwidth is limited, even if the proxy server performs well, the user may feel a decrease in speed due to the local network bandwidth bottleneck.

Therefore, it is necessary to upgrade the network bandwidth to meet the needs of high-speed access

Location of proxy server

Physical distance: The physical distance between the proxy server and the user has a significant impact on the network speed. The farther the distance, the longer it takes to transmit data, and the slower the network speed may be.

For example, if the user is located in eastern China and the proxy server is located in the United States, the user's access speed will be significantly slower than that of the proxy server located in China. Therefore, it is preferred to choose a proxy server that is close to the user and has a stable network environment to reduce data transmission delays and packet loss rates

Server load

When many users access the Internet through the same proxy server at the same time, the server load will increase significantly. Under high load conditions, the server may take longer to process requests and responses, resulting in slower network speeds.

Therefore, for scenarios that require a large amount of data or frequent requests, you can consider using multi-threaded or multi-process concurrent requests to improve data transmission efficiency. However, you must pay attention to controlling the amount of concurrency to avoid excessive pressure on the proxy server.

If you try the above methods and still cannot solve your problem, please contact the official email address: support@piaproxy.com and provide the following information

  • PIA account:

  • Local IP: Please check in ipinfo.io

  • Package used:

  • Proxy IP country:

  • Test result screenshot: After the proxy is successful, please go to www.fast.com to test the proxy speed.

Send the above information to the email address, and a dedicated customer service staff will solve your problem for you.

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Last updated 3 months ago

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